What employees expect from you and what competencies are important to them. You know what you should be able to do as a manager. You realize what managerial competences you need. Have you thought about what your employees need from you? And what skills will make them consider you a true leader ? Many studies carried out among employees of various companies in various countries over the course of several years show that the most important are: ability to notice an employee ability to understand the employee the ability to help an employee's career development.
Add to them: taking care of employee development respect for the employee appreciating work listening to the employee building good relationships with the employee. And you will gain a set of skills that will allow you to successfully manage Hit Post each generation of employees and gain their recognition. Listen and talk which means you need a base However to develop these skills you need to have something to base them on. For me the two most basic competencies of a good manager are active listening and asking appropriate questions. Listening is the basis for the development of other managerial competencies. It is the base on which you can build everything else. People like to be listened to. When we feel someone's attention to what we are saying we feel noticed and appreciated. These are very important needs declared by employees.
It is worth managers being aware of this. Active listening by the manager is motivating. Being heard gives a strong feeling something that rarely happens to people it gives a feeling of empathy and understanding. And these are some of the most important needs of employees. A person who knows that someone really listens to him opens up feels more confident and trust in the relationship grows. Most people listen superficially they hear words look for their own story immerse themselves in their own feelings evaluate and judge what they hear.